Facebook Account Hacked

I’m quite cyber-security aware. I have a Computer Science degree and run a web development agency. I manage hundreds of websites for clients. All of my logins are unique 20 character logins generated using the Keeper password manager. I have 2FA activated on all...

Facebook Subject Access Request

I have today submitted a Subject Access request to Facebook Ireland Ltd using the sample Data Request form found here following advice the Ruben Verborgh’s excellent blog on the subject here.  I’ve sent it recorded delivery. Will it get through to a human...

The Disabled Facebook Ads Account Dance

I have contacted support about our Facebook Ads account which has been used fradulently, racking up 20x our daily budget per day. The process went as follows: Search Facebook for several hours to find somewhere to submit an Ads related support ticket Submit a support...

Can’t Post Comments

So – I have a separate Facebook account that I set up as an emergency failsafe. I know this is against the Facebook Ts&Cs, but really, when the stakes are so high, the penalties so arbitrary and the review process so opaque it would be unwise not to at least...

Paypal appeal won

I work all day everyday on the internet and have done on one way or another since the late 90s. I deal with Social Media, Payment Gateways, Account integrations, website builds etc. etc. I know my way around this space pretty well. But even I’m finding the...

Paypal appeal denied

As suspected and written about here, the Paypal case against Facebook for taking payment in a hacked facebook account has been denied. Although expected, this would seem inconsistent behaviour by Paypal. The grounds would appear to be that a legitimate agreement...